How do I return an item?

Returning an item depends on what you bought.
Chemicals 60 days
Accessories (Supplies) 30 days
No returns on:
Installed items
Machines & Power Wands
Wands, Tools & Everything Else

If the item is under manufacturers warranty, we will fix it for free and return it to you.

You must call and get a RA# (Return Authorization #) and a shipping or drop off address prior to sending or bringing the item back.
If you simply ship or drop something back, you will not get a refund.

Our return policy helps keep our customers’ prices down by reducing the price they pay for products purchased from us.