"I’m a carpet cleaner,” you
What about the furniture in your
customers’ homes? If you don’t clean it, who will?
Many entering the carpet
cleaning industry purchase truckmounts or high-performance portables to clean
carpets. Some use other methods – but regardless of your method of choice, there
are some carpet cleaners avoiding furniture cleaning.
Use your equipment to do more.
The advantage when expanding
into other services is you can use your existing equipment and keep your
financial resources where you want them to be – in your wallet or bank account.
A service the customer thinks
you already offer…
Upholstery cleaning is one
specialized service the customer expects carpet cleaning companies to perform.
All carpet cleaners clean
Most of you already perform this
service, but you would be surprised to know many carpet cleaners don’t offer
upholstery cleaning. Many of them are afraid of getting into upholstery cleaning
because they’ve heard other’s “horror stories.”
I have cleaned at least 1,000
sofas in my life and probably 10 times that have been cleaned by my employees,
and there have never been major problems.
With a small investment ($75 to
$375) in a good upholstery tool, you can clean almost 99 percent of the
upholstery in your market – safely. (See “The gentle nature of fabric” in the
Usually the more expensive tools
are the ones that help you control the level of moisture and reduce your risk of
The most important thing to
remember is there are more than 300 different kinds of fabrics in upholstery,
while only six fabrics are common in carpeting. Here are some things I’ve
learned from the field that will help anyone safely clean upholstery.
any fabric you have not cleaned before, test for colorfastness. Take your
pre-spray and apply it on a towel, then go to an inconspicuous area on the
furniture and blot with the towel. Darker colors work best. If there is any
color transfer at all, then you can’t wet clean the fabric safely. The colors
you need to perform is the shrinking test. Before you start cleaning, test clean
a one square foot area and let it dry. If any shrinking occurs, you will not be
able to wet clean this fabric.